Introduction
At Disrupt Gaming LTD ("Disrupt Gaming," "we," "us," or "our"), we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, mobile application, and related services (collectively, the "Service").
Please read this Privacy Policy carefully. By accessing or using our Service, you acknowledge that you have read, understood, and agree to be bound by all the terms of this Privacy Policy. If you do not agree with our policies and practices, please do not use our Service.
Information We Collect
We collect several types of information from and about users of our Service:
Personal Information
When you register for an account, list a venue, submit a bid, or otherwise interact with our Service, we may collect personally identifiable information such as:
- Full name
- Email address
- Phone number
- Business name and address
- Venue information (including address, license type, machine count, and revenue data)
- Payment information (processed securely through our payment processor)
Usage Information
We may also collect information about how the Service is accessed and used, including:
- Log information (e.g., IP address, browser type, pages visited)
- Device information (e.g., device type, operating system)
- Location information
- Bid and venue listing activity
- User interactions and preferences
Cookies and Similar Technologies
We use cookies and similar tracking technologies to track activity on our Service and store certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.
How We Use Your Information
We use the information we collect about you for various purposes, including to:
- Provide, maintain, and improve our Service
- Process and manage venue listings and bids
- Facilitate communication between Venue Owners and Providers
- Send you notifications, updates, and service-related communications
- Respond to your inquiries and provide customer support
- Monitor and analyze usage patterns and trends
- Detect, prevent, and address technical issues and fraudulent activities
- Comply with legal obligations
Disclosure of Your Information
We may disclose personal information that we collect or you provide:
To Service Users
As the core function of our Service is to connect Venue Owners and Providers, certain information (such as venue details and provider information) will be shared between parties to facilitate the marketplace. For example:
- When a Venue Owner lists a venue, certain venue details will be visible to Providers
- When a Provider places a bid, certain information about the Provider will be shared with the Venue Owner
To Third-Party Service Providers
We may share your information with third-party service providers who perform services on our behalf, such as:
- Payment processing
- Data analysis and hosting
- Customer service and communication
- Email delivery
These service providers are bound by contractual obligations to keep personal information confidential and use it only for the purposes for which we disclose it to them.
For Business Transfers
If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction. We will notify you of any change in ownership or uses of your personal information.
For Legal Compliance
We may disclose your information where required by law or if we believe that such action is necessary to:
- Comply with a legal obligation or process
- Protect and defend our rights or property
- Prevent or investigate possible wrongdoing in connection with the Service
- Protect the personal safety of users of the Service or the public
Data Security
We implement appropriate technical and organizational measures to maintain the security of your personal information and protect it against unauthorized or unlawful processing, accidental loss, destruction, or damage. However, please be aware that no method of transmission over the internet or method of electronic storage is 100% secure.
Your Data Protection Rights
Depending on your location, you may have certain rights regarding your personal information, including:
- Access: You can request copies of your personal information.
- Rectification: You can request that we correct inaccurate or incomplete information.
- Erasure: You can request that we delete your personal information in certain circumstances.
- Restrict processing: You can request that we restrict the processing of your personal information in certain circumstances.
- Data portability: You can request that we transfer your information to another organization or directly to you.
- Object: You can object to our processing of your personal information in certain circumstances.
To exercise any of these rights, please contact us at [email protected].
Data Retention
We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy, or to comply with our legal obligations, resolve disputes, and enforce our legal agreements and policies.
Children's Privacy
Our Service is not directed to individuals under the age of 18, and we do not knowingly collect personal information from children. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us.
International Data Transfers
Your information may be transferred to — and maintained on — computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those in your jurisdiction. If you are located outside the United Kingdom and choose to provide information to us, please note that we transfer the data to the United Kingdom and process it there.
Links to Other Websites
Our Service may contain links to other websites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
Contact Us
If you have any questions about this Privacy Policy, please contact us:
- By email: [email protected]
- By phone: +44 7860 291564
- By mail: Disrupt Gaming LTD, [Your Physical Address]