Get answers to your questions about our gaming marketplace
Disrupt Gaming is a marketplace platform that connects gaming machine providers with venues. We help venues find the best providers through a competitive bidding system, while giving providers access to new venue opportunities. Our platform streamlines the entire process from venue listing to contract agreement.
Getting started is simple:
Our user-friendly interface will guide you through each step of the process.
Yes, we take data security very seriously. All sensitive information is encrypted, and we use industry-standard security protocols to protect your data. While venue listings are visible to verified providers, detailed financial information is only shown to providers who have been approved to access the platform. For more information, please review our Privacy Policy.
We offer several membership plans:
There are no hidden fees or commissions on successful partnerships formed through our platform.
To list your venue:
Your venue will then be visible to verified providers who can submit bids.
To create an effective venue listing that attracts quality bids, include:
The more complete your listing, the more competitive bids you'll receive from providers.
When providers submit bids for your venue, you'll receive notifications. To review and accept bids:
After accepting a bid, both parties will receive confirmation, and you can proceed with finalizing the agreement.
After accepting a bid, the following steps occur:
Our platform facilitates the connection, but the final contract details and implementation are managed directly between you and the provider.
Our verification process ensures that only legitimate gaming machine providers can access the marketplace:
This verification process protects venues and maintains the quality of our marketplace.
To submit a bid for a venue:
Your bid will be sent to the venue owner for consideration. You can track all your submitted bids from your provider dashboard.
A compelling bid message can significantly increase your chances of winning a venue. Include the following elements:
Keep your message professional, specific to the venue, and focused on the value you'll provide beyond just financial terms.
When a venue owner accepts your bid, you'll be notified through multiple channels:
After acceptance, it's your responsibility to contact the venue owner directly to finalize contract details and arrange machine installation. The platform provides messaging functionality to help with initial communications.
The marketplace is designed to be intuitive and easy to navigate:
The table view provides key information at a glance, while the detailed view gives you all the data needed to make informed bidding decisions.
The bidding process follows these steps:
This transparent process creates competition that benefits venues while giving providers clear opportunities to expand their business.
Venues in the marketplace can have various status indicators:
These status indicators help providers identify opportunities that match their timeline and business goals.
The revenue data displayed in venue listings represents actual machine performance from the previous year. Venue owners are required to provide accurate historical revenue data when creating listings. This gives providers a reliable indicator of potential earnings based on past performance.
We employ several measures to ensure data accuracy:
While we make every effort to ensure accuracy, providers should conduct their own due diligence during the contract negotiation phase. The platform facilitates initial connections, but final agreements are made directly between the parties.
To update your account information:
Most account details can be updated at any time. However, some critical information (like account type) may require contacting support for changes.
To change your password:
If you've forgotten your password, use the "Forgot Password" link on the login page to reset it. A password reset link will be sent to your registered email address.
To change your subscription plan:
If you're upgrading, the new features will be available immediately. If you're downgrading, the change will take effect at the end of your current billing cycle. You can cancel your subscription at any time, and your account will remain active until the end of the paid period.
If you wish to delete your account:
Please note:
If you're experiencing issues with the platform, we encourage you to contact our support team before deleting your account. We may be able to address your concerns and improve your experience.